Telephony | dcs associates

With a wealth of experience reaching back more than 20 years, dcs associates boast equally lengthy customer relationships. Always keen to embrace innovation, helping customers through the telephony maze. dcs associates provides everything you need to in the way of hospitality voice communications, from fixed lines and calls, to hospitality telephone systems and in room solutions.

We also offer inbound call management solutions, non-geographic national and local numbers and complete mobile voice and data solutions. dcs associates provides a range of telephone systems to suit your business, be it a hosted or on property system you require, we have a range of solutions from our partners to meet every requirement and the expertise to make it work for your business.

From Hosted VoIP solutions for small single and multi-site deployments, home workers and pre-opening offices to IP systems from Mitel, Avaya and NEC for small to large hotel deployments, dcs associates provides the very best solutions for the hospitality industry.

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There were many issues that required to be immediately addressed and this was successfully completed and DCS continue to maintain our systems despite our limited resources to invest in new hardware and operating systems.

….we had to make the decision whether to outsource our IT support and advisory services which was a daunting decision to make, a decision I have not regretted since working with dcs.

DCS have provided excellent service and support to the hotel over this period, offering pragmatic and solution focused IT and systems advice and always adopting a proactive and diligent approach.

dcs associates have always gone the extra mile, with advice, guidance and support.

The team are helpful, very quick to respond to any issue we may incur and are a pleasure to deal with.

It is always very refreshing when a company you consult advises you on what expenditure is NOT needed to get systems running correctly and efficiently rather than what we do have to spend.